Whatâs included with the TIM3 MACHIN3?
The TIM3 MACHIN3 includes its removable cord, cooking pot, steam tray, PADDL3 silicone rice paddle and a rice measuring cup. Last updated: Tue, Nov 11 2014 1:26 pm EST
Whatâs the capacity of the TIM3 MACHIN3?
It will make between 4 to 20 cups of cooked rice or quinoa (which is 2 to 10 cups uncooked). It has a 4 quart capacity for slow cooking and can make up to a gallon of homemade yogurt. It also cooks between 2 to 8 cups of oatmeal. All cup references are to the included measuring cupâs capacity, which is the rice cooker industry standard size of 6 ounces (which is 3/4 of a standard US cup). Last updated: Tue, Nov 25 2014 1:42 pm EST
What are the TIM3 MACHIN3’s dimensions?
The TIM3 MACHIN3 is 11.4 inches high, 11.3 inches wide and 11.1 inches deep. It weighs 6.4 lbs. The included steam tray is 2 inches deep with a 9-inch circumference. The PADDL3 is 8.5 inches long with a 2.75-inch wide scoop. Last updated: Tue, Nov 11 2014 8:12 pm EST
How does the TIM3 MACHIN3’s slow cook function compare to other slow cookers/crock pots?
We used a few prominent slow cooker brands to model our temperature settings. We have 3 settings– low, medium and high. “Low” cooks for 8 hours. “Medium” cooks for 6 and “High” cooks for 4 hours. All settings automatically switch to “Keep Warm” when time elapses. Each setting is designed to bring the temperature up slowly over the set amount of time to simulate the temperature climb in a thick ceramic crock. The goal is to bring the contents of the cooking pot to a temperature of about 205 degrees (just below a boil) near the end of the set cooking time. More info available here:http://www.get3squares.com/#!slow-cook/c1k41 Last updated: Tue, Nov 11 2014 8:10 pm EST
How does the TIM3 MACHIN3 deal with small quantities of rice? My current rice cooker requires a minimum of 2 cups.
As with most large-capacity rice cookers, we recommend cooking a minimum of 2 cups, but in our tests with the TIM3 MACHIN3, it does very well with 1 cup, because we’ve programmed it to shut off the cooking process a tad earlier than many of our competitors’ units. We will post some comparison photos in tomorrow’s (11/12/2014) update. Last updated: Tue, Nov 11 2014 8:10 pm EST
Why is the TIM3 MACHIN3 only available to ship to the US and Canada?
As much as we’d like to send a TIM3 MACHIN3 to everyone, the voltage variations from country to country make this pretty tough. Also, we’d need to get electrical safety approval in each country where the TIM3 MACHIN3 is going to be sold. We already have completed safety testing for the US and Canada and it wasn’t cheap! So, for now, we are limiting backers to the US and Canada. Last updated: Wed, Nov 12 2014 7:44 pm EST
Does the TIM3 MACHIN3 include a warranty?
Yes! The TIM3 MACHIN3 comes with a one year warranty. Weâre also committed to providing the best possible customer service, so if you have any questions or problems with your TIM3 MACHIN3, weâll be there to solve them for you via email, the phone or social media. Here’s how you can holler at us: http://www.get3squares.com/#!form/cl2d Last updated: Thu, Nov 13 2014 7:59 pm EST
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